Separating retail and e-commerce to serve each customer better.

E-commerce & retail data separated
Post-purchase loyalty

About

TREW Gear is recognized for manufacturing vibrant outdoor apparel, delivered to customers with enthusiasm and positive service.

Services Delivered

  • 01 Custom YVerge Shopify application
  • 02 Shopify Plus platform with bespoke theme design
  • 03 Automated email drip campaign workflows
  • 04 Custom landing pages segmented by channel
  • 05 Post-purchase loyalty sequences

What stood in the way

The company operated through dual channels — direct-to-consumer e-commerce and physical retail locations — requiring separate traffic direction and marketing data management for each.

The solution

Y-Verge deployed Shopify as a distinct sales channel to segregate retail and e-commerce metrics, with custom landing pages and automated email sequences nurturing customers from first discovery through post-purchase.

E-commerce & retail data separated
Post-purchase loyalty

The implementation enabled enhanced customer conversation flow and increased post-purchase loyalty through automated marketing touchpoints.

"
Working with Y-Verge, we got tons of insight, fast work, hard work, knowledge, precision, attention to detail, willingness to teach.

— Shay Huskey, Marketing Manager, TREW Gear Apparel

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